Returns and Exchanges
We want you to feel good in what you wear, so if you don’t feel right in your purchase, you have 14 days from the date you received your purchase to return the items. We do not do exchanges through our website, but are welcome to do so in our store.
Terms and Conditions of returns:
1. We only process refunds for items that are returned in the condition they were sent.
- Clean (no deodorant, perfume or makeup stains)
- No rips, pulls or tears
- Tags still on
- Bought within 14 days
Mod Shop New York will deny a return if the item does not meet the above criteria. We will contact you for a shipping label to send the item back.
2. There are no returns on items marked “Sale”.
5. Please let 7-10 business days from when we receive your package (depending on peak times) for your return to be refunded. Your refund will be issued to your original payment method unless otherwise noted.